Privacy Policy | RELOAD Clothing Store

Effective Date: September 15, 2026

At RELOAD Clothing Store ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit our store or make a purchase from our website or WhatsApp.

1. Information We Collect

When you contact us or place an order via WhatsApp, we collect certain information necessary to process your inquiry or fulfill your local order, such as:

Your name
Delivery address (if opting for local delivery)
WhatsApp / Phone number

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your order status, shipping, or customer support.
To improve and optimize our website and customer service.
To send you updates about new collections or promotions (only if you have opted in).

3. Sharing Your Information

We respect your privacy. We do not sell your personal information to third parties. We only share information with trusted third-party service providers (like shipping partners or payment processors) strictly for the purpose of fulfilling your order.

4. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via WhatsApp or visit our physical store in Sikandra, Agra.